Cloud Computing Outlook

3 Ways Cloud Telephony Benefits Startups

By Cloud Computing Outlook | Monday, January 06, 2020

There are a number of technologies that help startups leveraging their operations, and cloud telephony is one among them. Let us look at some benefits of using cloud telephony.

Fremont, CA: Every startup aspires to make a difference and mark its presence in the market. Nothing other than the constant advancements in technology helps to achieve this. By making informed decisions and wise use of technology, every startup, be it a cab service provider, HR consultancy, a call center, food delivery service, logistics, and much more, can establish a strong presence in the market.

Every new startup and venture must plan smartly to store and access their data without spending much on the infrastructure. There is a number of technologies that help startups leveraging their operations, and cloud telephony is one among them. Startups can manage their customers more efficiently and securely by using the cloud for complex business communication. Let us look at some benefits of using cloud telephony.

Cost-effectiveness

Managing funds for all business needs is a major concern for every startup. The use of cloud telephony enables a startup to manage its entire communication activities with just a smartphone. It saves a significant budget that could be utilized for other purposes. Cloud computing devices offer a plethora of benefits in a pocket-friendly package and are also much more manageable.

More Security

Be it a startup or an established brand, securing data has been a vital factor for every establishment. Storing data in the cloud is comparatively safer than traditional methods of keeping hard disks. Besides safeguarding the identity and personal details of the employees while handling a random client, it provides firewall configurations, standard encryptions, and intrusion protection system to promise the security of the clients' confidential data.

Automation

Automation is another admirable function of cloud technology. Startups can leverage solutions like text-to-speech or outbound calls to send automated personalized messages to customers without any human involvement. The messages can even be scheduled in advance. Cloud telephony solutions like AI-powered speech recognition and automatic keyword spotting makes most of the business tasks automated. The managers get customized reports with data insights that ensure optimum utilization of time and resources by them.

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